Prepare for the Unexpected: Tips to Make Your Insurance Claim Process Smoother

No one ever expects to deal with a property insurance claim. It’s a time of stress and heightened emotions. But what if you could make the process a little easier, a little less overwhelming? The key is preparation.

By taking a few proactive steps now, you’ll feel more confident and prepared if you ever need to file a claim.
Here are some tips to help you get ready:

Understand Your Policy

Take the time to read through your policy to understand what it covers, your deductible, and any exclusions or limitations. If you have any questions about your coverage, don’t hesitate to reach out to IBA. We are here to walk you through your policy.

Keep Detailed Records

Imagine trying to remember every item you own after a disaster—stressful, right? Instead, maintain an up-to-date inventory of your belongings. This should include receipts, photos, and serial numbers. Regularly taking photos or videos of your property can also help document its condition before anything happens.

Secure Important Documents

In the event of a claim, you’ll want to know your important documents are safe. Store copies in a safe place, like a fire and waterproof safe or cloud storage. Besides your insurance documents, this should also include documents such as social security cards, birth certificates, living wills, and trust information.

Keep a Contact List Handy

When disaster strikes, you don’t want to be scrambling for phone numbers. Keep a list of emergency contacts, including your insurance agent and local emergency services. It’s also a good idea to chat with friends or coworkers about their experiences with contractors and emergency service providers—having a vetted shortlist can save you time and stress when you need to quickly hire help for repairs after a claim.

Perform Regular Maintenance and Mitigate Risks

Prevention is better than cure, and regular property maintenance can go a long way in preventing damage. Clean your gutters, inspect your roof, maintain your sump pump, and address any potential hazards. Installing things like security systems, smoke detectors, and surge protectors can further reduce your risk.

Know the Claims Process

Familiarize yourself with the claims process before you need it. Understand how to file a claim, what documentation you’ll need, and the expected timelines. And remember, if you ever do need to submit a claim, contact IBA first. We can guide you through the process and help ensure everything goes smoothly.

Keep Your Insurance Policy Updated

As life changes so should your insurance policy. If you’ve made any significant purchases or improvements to your property, update your policy to ensure you’re covered. Review your policy annually with IBA to make sure your coverage still meets your needs.


By taking these simple steps, you’ll be in a much better position if you ever need to file a claim. Remember, IBA is always here to help—whether it’s answering questions about your policy or guiding you through the claims process. Preparing now means a smoother, less stressful experience later. And who wouldn’t want that?

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